Selected product & innovation case studies

Systems-oriented AI product strategy work â€” focused on structure, decision-making, governance, tradeoffs, and outcomes (not just visuals).

Designing a scalable framework for evaluating, validating, and governing AI-enabled healthcare products.

A conversational, low-burden logging experience that turns qualitative patient experiences into longitudinal insight.

AI-assisted retrieval and summarization that helps patients find relatable peer experiences fast — without feeling diagnostic.

A structured comparison experience that improves comprehension and appointment readiness with sourcing transparency and governance.

A complete agentic operating system that takes a lead from discovery to delivery and retention via orchestrated AI workflows.

A parallel-agent system that audits AI search visibility (citability, schema, crawlers, E‑E‑A‑T) and generates client-ready reports and proposals.